At Uriah Crafts, we are committed to ensuring your satisfaction with our products. If you are not entirely happy with your purchase, we’re here to help.

1. Returns

You have 3 working days from the date of delivery to request a return. To be eligible for a return, your item must be:

• Unused and in the same condition as you received it
• In the original packaging
• Accompanied by the receipt or proof of purchase

2. Non-Returnable Items

The following items are non-returnable:

• Custom or personalized products
• Opened or used art supplies
• Clearance or sale items

3. Return Process

To initiate a return:

1. Contact our customer service team at [email protected].
2. Provide your order number and details of the item(s) you wish to return.
3. Our team will guide you through the return process and provide the necessary return address.

4. Refunds

Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund. If approved:

• Refunds will be processed, and automatically be applied to your original method of payment within [7-10] days.
• In the case of Cash on Delivery (COD), refunds will be issued via Cod.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email protected].

6. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
• Original shipping charges are non-refundable.

7. Contact Us

For any questions about our Refunds and Return Policy, please contact us at [email protected].